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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Efficient

5
Very useful. The assistant provided me with all the answers I need and easily connected me to a real person when needed. Reviewed on: 24th March 2022
Emmanuel Nwachukwu's avatar
Emmanuel Nwachukwu

Great service and quick

5
Great experience fast easy to understand Reviewed on: 24th March 2022
angela kinney's avatar
angela kinney

There is always an excuse

1
Doesn’t matter what it is nothing is ever resolved online. Reviewed on: 24th March 2022
Daniela Roque's avatar
Daniela Roque

Change of address

5
It was brilliantly simple - Thank you! Reviewed on: 24th March 2022
Bernard Stevenson's avatar
Bernard Stevenson

Quick and efficient

5
Great and easy service,easy to access from mobile app Reviewed on: 24th March 2022
Shabnum 's avatar
Shabnum

change of address

5
very efficient service which meant I did not have to phone up Reviewed on: 24th March 2022
Katherine Smith's avatar
Katherine Smith

Cora is good

4
Cora is knowledgeable and helpful. Reviewed on: 24th March 2022
Annemarie Donaldson's avatar
Annemarie Donaldson

Good automated service for quick questions.

4
I use Cora to get information and then go into right direction. Reviewed on: 24th March 2022
Ramanpreet kaur 's avatar
Ramanpreet kaur

Amazing

5
Fast, intuitive, interactive and efficient. Thank you! Reviewed on: 24th March 2022
Lydie Koffi's avatar
Lydie Koffi

Top Cora

5
Quick and easy to use, done everything I wanted to in a couple of minutes. Reviewed on: 24th March 2022
Derek Small's avatar
Derek Small

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