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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Fast and friendly service

5
Very Friendly service and fast would highly recommend Cora Reviewed on: 23rd March 2022
Jodie's avatar
Jodie

good

5
good good good good good good good good good good Reviewed on: 23rd March 2022
Stephen Heaton's avatar
Stephen Heaton

Excellent and with ease

5
Easy to use and excellent help quick and efficient Reviewed on: 23rd March 2022
philljay@hotmail.co.uk's avatar
[email protected]

Cora is extremely helpful, intuitive and speedy.

5
I thought that changing my address via Cora would be a lengthy, involved process but it was completed in under a minute and I was kept informed throughout. Reviewed on: 23rd March 2022
Louise Wookey's avatar
Louise Wookey

Fantastic Digital Assistant

5
I needed to change my address online. It said digital assistant, I thought oh no I'll go to the bank. Wow Cora was not what I expected. Very helpful and change done quickly Reviewed on: 23rd March 2022
A Lowe's avatar
A Lowe

Easy and helpful

5
Needed to change my address on my bank account and Cora made that experience incredibly easy and hassle free. I would definitely use NatWest digital assistant again! Reviewed on: 23rd March 2022
Katieede's avatar
Katieede

Efficient straight forward

4
Very simple to use, straight forward easy to use system Reviewed on: 23rd March 2022
John's avatar
John

Quick query

5
Just wanted to check pending payment within 40 seconds I was assured that everything was fine. Reviewed on: 23rd March 2022
James 's avatar
James

Cora has been surprisingly helpful

5
I seem to use Cora about once a month and I now do not seem to need advice anywhere else - once was for a security issue .. thank you best wishes David ps I think your increased security is very reassuring and impressive. has it reduced fraud? Reviewed on: 23rd March 2022
David Fish's avatar
David Fish

Very helpful

5
Cora was very helpful and polite Reviewed on: 23rd March 2022
Cheryl Jones's avatar
Cheryl Jones

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