NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

View other NatWest Group - Cora products

4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Amazing experience

I used Cora the first time and really impressed... She answered all my questions. Reviewed on: 23rd March 2022

Fast and friendly service

Very Friendly service and fast would highly recommend Cora Reviewed on: 23rd March 2022

good

good good good good good good good good good good Reviewed on: 23rd March 2022

Excellent and with ease

Easy to use and excellent help quick and efficient Reviewed on: 23rd March 2022

Cora is extremely helpful, intuitive and speedy.

I thought that changing my address via Cora would be a lengthy, involved process but it was completed in under a minute and I was kept informed throughout. Reviewed on: 23rd March 2022

Fantastic Digital Assistant

I needed to change my address online. It said digital assistant, I thought oh no I'll go to the bank. Wow Cora was not what I expected. Very helpful and change done quickly Reviewed on: 23rd March 2022

Easy and helpful

Needed to change my address on my bank account and Cora made that experience incredibly easy and hassle free. I would definitely use NatWest digital assistant again! Reviewed on: 23rd March 2022

Efficient straight forward

Very simple to use, straight forward easy to use system Reviewed on: 23rd March 2022

Quick query

Just wanted to check pending payment within 40 seconds I was assured that everything was fine. Reviewed on: 23rd March 2022

Cora has been surprisingly helpful

I seem to use Cora about once a month and I now do not seem to need advice anywhere else - once was for a security issue .. thank you best wishes David ps I think your increased security is very reassuring and impressive. has it reduced fraud? Reviewed on: 23rd March 2022