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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent..

5
Quite clear, quick and straightforward Reviewed on: 23rd March 2022
David Squibb's avatar
David Squibb

Most intuitive AI app I have used

5
Cora is fantastic! It’s the best AI support app I’ve ever used. Reviewed on: 23rd March 2022
andrea_mittelmeier@yahoo.com's avatar
[email protected]

Good problem solving

5
They always get straight to the problem and works hard in order to review it and deal with it. Reviewed on: 23rd March 2022
z akter's avatar
z akter

Useless

1
You are told the is 24/7 live support but a very unsophisticated bot just gets nowhere. Horrible Reviewed on: 23rd March 2022
Fuck you's avatar
Fuck you

very helpful and intuitive

5
easy to use and gave correct answers to questions quickly Reviewed on: 23rd March 2022
Tony's avatar
Tony

Reliable bank

5
Rewards their loyal clients with excellent credit cards. Reviewed on: 23rd March 2022
Tamer El-Tonsy's avatar
Tamer El-Tonsy

Great guidance for quick questions

5
Fast and easy with instructions that are simple Reviewed on: 23rd March 2022
Heather Ritchie's avatar
Heather Ritchie

Cannot understand anything except a basic FAQ

1
I wanted to find out how to transfer a large sum into my pension. Cora only know how to do the basic app functions that I already know. It asked me the same question 4 times and I gave up. Reviewed on: 23rd March 2022
bowerandy's avatar
bowerandy

Brilliant

4
Went to the bank to try to get a lost credit card replaced and when they said online or phone i tried the online and it was brilliant Reviewed on: 23rd March 2022
paul's avatar
paul

Very helpfully in helping me solve my problems

5
Cora very quickly sorted and resolved the problem I was having Reviewed on: 23rd March 2022
Ann heffernan 's avatar
Ann heffernan

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