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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

enquiry regarding expiry of my debit card

5
enquiry regarding expiry of my debit cardgood and quick Reviewed on: 23rd March 2022
FREDERICK MARK WINSTANLEY's avatar
FREDERICK MARK WINSTANLEY

very good

5
excellent and easy way of getting fast information Reviewed on: 23rd March 2022
robert ellis's avatar
robert ellis

Fast and easy way of banking

5
I didn't have to go through stress to update my details Reviewed on: 23rd March 2022
joyce bediako kyeremaa's avatar
joyce bediako kyeremaa

Cora is an angel

5
Cora is slicker than most digital assistants. I find I don’t have to reword my questions and that solutions provided are often correct. Reviewed on: 23rd March 2022
Christine Rarity-Middleton's avatar
Christine Rarity-Middleton

Fucking sick

5
I loved it so fucking much getting used and not having a clue go fuck your selfs you cunts Reviewed on: 23rd March 2022
John's avatar
John

Excellent..

5
Quite clear, quick and straightforward Reviewed on: 23rd March 2022
David Squibb's avatar
David Squibb

Most intuitive AI app I have used

5
Cora is fantastic! It’s the best AI support app I’ve ever used. Reviewed on: 23rd March 2022
andrea_mittelmeier@yahoo.com's avatar
[email protected]

Good problem solving

5
They always get straight to the problem and works hard in order to review it and deal with it. Reviewed on: 23rd March 2022
z akter's avatar
z akter

Useless

1
You are told the is 24/7 live support but a very unsophisticated bot just gets nowhere. Horrible Reviewed on: 23rd March 2022
Fuck you's avatar
Fuck you

very helpful and intuitive

5
easy to use and gave correct answers to questions quickly Reviewed on: 23rd March 2022
Tony's avatar
Tony

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