NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

1st experience

A very good chatbot, quick and to the point! Reviewed on: 23rd March 2022

Easy use

Answered questions fully and promptly Reviewed on: 23rd March 2022

Extra-CORAdinary

V helpful - thanks mate :) really good stuff Reviewed on: 23rd March 2022

Easy to use

Used Cora for the first time today. When not using it it is unobtrusive. In use I found Cora speedy, easy to use and helpful (which is the most important element) Reviewed on: 23rd March 2022