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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S

About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

Locked account

5
Easy service to use and get through Reviewed on: 23rd March 2022

Made me feel safe after losing my debit card.

5
It was very easy to follow the instructions to cancel my lost debit card. Reviewed on: 23rd March 2022

Cora is adorable

5
Cora helps every time and it doesn’t matter what time it is or where I am. Cora is adorable Reviewed on: 23rd March 2022

Quick and easy

5
It was so quick, easy and use friendly. Managed to do what I wanted to at nearly midnight and super quick! Would definitely use Cora again. Reviewed on: 22nd March 2022

Very fast and efficient

5
Sorted out my question for me so that I could continue with my payment Reviewed on: 22nd March 2022

Great digital help

5
Often answers queries and/or questions without the ‘need’ for a human being… Reviewed on: 22nd March 2022

quick and efficient

5
much easier to talk via the quick chat than to call up, just to simply change my address Reviewed on: 22nd March 2022

Quick and precise

5
Relevant queations to find the answer Reviewed on: 22nd March 2022

Fantastic service

5
Great fast efficient service no issues at all. Reviewed on: 22nd March 2022

Quick and easy automatic service

5
Brilliant AI has completed a quick and easy job for customer service. Reviewed on: 22nd March 2022

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