Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Banking help

5
Prompt and efficient.. Good overall and fast service. Reviewed on: 23rd March 2022
Cathy Cadenhead's avatar
Cathy Cadenhead

Best app ever so far

5
Quick efficient I have to get to work so spot on wth efficiency Reviewed on: 23rd March 2022
Shakila Kayani's avatar
Shakila Kayani

Unknown transaction

5
One of the bank member (Dora if I don’t mistakenly mention the name) helped by share me the very useful link which I can find the best solution from the link that has been shared Reviewed on: 23rd March 2022
frederico pacheco's avatar
frederico pacheco

Locked account

5
Easy service to use and get through Reviewed on: 23rd March 2022
Nicola Hunter's avatar
Nicola Hunter

Made me feel safe after losing my debit card.

5
It was very easy to follow the instructions to cancel my lost debit card. Reviewed on: 23rd March 2022
Fiona Lemmon's avatar
Fiona Lemmon

Cora is adorable

5
Cora helps every time and it doesn’t matter what time it is or where I am. Cora is adorable Reviewed on: 23rd March 2022
John dust 's avatar
John dust

Quick and easy

5
It was so quick, easy and use friendly. Managed to do what I wanted to at nearly midnight and super quick! Would definitely use Cora again. Reviewed on: 22nd March 2022
Sophie's avatar
Sophie

Very fast and efficient

5
Sorted out my question for me so that I could continue with my payment Reviewed on: 22nd March 2022
Ann Clarkson 's avatar
Ann Clarkson

Great digital help

5
Often answers queries and/or questions without the ‘need’ for a human being… Reviewed on: 22nd March 2022
Sophie Jones-Fontaine's avatar
Sophie Jones-Fontaine

quick and efficient

5
much easier to talk via the quick chat than to call up, just to simply change my address Reviewed on: 22nd March 2022
Kam Ozten's avatar
Kam Ozten

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill