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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,051 reviews, last reviewed 17th Sep 2025
No new 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025
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Mike
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NatWest Group - Cora Digital Assistant reviews (6051)

Straight to the point, quick, efficient.

5
It does what it has to do quick and effective Reviewed on: 23rd March 2022
Carlos Zinzi's avatar
Carlos Zinzi

Cora

5
Efficient concise good predictive questions. Reviewed on: 23rd March 2022
Rob's avatar
Rob

Easy and convenience

5
CORA help change my address conveniently with few clicks. Reviewed on: 23rd March 2022
Nanda Ayu Puspita's avatar
Nanda Ayu Puspita

Cora assistant

4
Helpful to an extent but ended up having to contact services by ,'phone. Reviewed on: 23rd March 2022
Roderick Gillies's avatar
Roderick Gillies

MEMBERSHIP BENEFIT

5
NATWEST is sponsoring Ideal Home Exhibition . Asked for a free pass Reviewed on: 23rd March 2022
Dilipkumar Patel's avatar
Dilipkumar Patel

Great informative service

5
Clear instructions given about updating mobile number and using biometrics. Quick solution Reviewed on: 23rd March 2022
Helen Wood's avatar
Helen Wood

Request for new card reader

5
The reply was concise, clear and immediate Reviewed on: 23rd March 2022
daleys5@ntlworld.com's avatar
[email protected]

Quick solution to a problem

5
Quick navigation through various options and resolved query quickly Reviewed on: 23rd March 2022
Nicola's avatar
Nicola

Banking help

5
Prompt and efficient.. Good overall and fast service. Reviewed on: 23rd March 2022
Cathy Cadenhead's avatar
Cathy Cadenhead

Best app ever so far

5
Quick efficient I have to get to work so spot on wth efficiency Reviewed on: 23rd March 2022
Shakila Kayani's avatar
Shakila Kayani

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