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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Very helpful

I am a novice and struggle to find digital paperwork this was a very easy process...even for me ,thank you . Reviewed on: 22nd March 2022

Cora is convenient. It saves time to sit on a phone call for ages on hold. It is fast and saves time and very informative.

I use Cora all the time to ask questions before I make a call to the bank. Which I will find later on it was worth it and has saved me time to call the bank. Reviewed on: 22nd March 2022

Worst customer service ever

All i am trying to do is open an account and painfully laborious. Would definitely not recommend NatWest Cora Reviewed on: 22nd March 2022

Interesting

It was good but sometimes you just need to speak to a human Reviewed on: 22nd March 2022

Efficient

Quick and easy to get reply to answers Reviewed on: 22nd March 2022

Fast and to the point

Needed to cancel a subscription that the website couldn't assist with and asked me to contact the bank. Cora helped literally in what felt like under a minute. Fab service. Reviewed on: 22nd March 2022