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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
in the past 90 days
29% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
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M P
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NatWest Group - Cora Digital Assistant reviews (6049)

Brilliant service

5
Simple questions, quick respond, best I have ever experienced comparing to any other banking services. Top star. Definitely will use it again❤️ Reviewed on: 22nd March 2022
Ka Tarzynka's avatar
Ka Tarzynka

Relaxed Banking

5
NatWest has always been and remains an exceptionally friendly bank. Reviewed on: 22nd March 2022
SH Nggada's avatar
SH Nggada

Card reader

5
satisfied of answer by Cora and will use it again Reviewed on: 22nd March 2022
Vlad Talanov's avatar
Vlad Talanov

excellent

5
fast simple and excellent recommended to everyone Reviewed on: 22nd March 2022
John's avatar
John

Great service

5
Always helpful, friendly and easily accessible Reviewed on: 22nd March 2022
Natasha Strange's avatar
Natasha Strange

Very good thanks

5
I'm 58 and I found it easy to do took a while to speek to a human but all good Reviewed on: 22nd March 2022
me Brighton's avatar
me Brighton

Excellent service

5
Prompt answers, easy to follow instructions goes the extra mile to help Reviewed on: 22nd March 2022
Marie Connolly's avatar
Marie Connolly

Very good at helping customers

5
Had experience with cora before and it helped me a lot and dealt with the issues I had Reviewed on: 22nd March 2022
Vicky Vine's avatar
Vicky Vine

ONLINE EFFICIENCY AT ITS BEST

5
An excellent fast response I messaged to find out where my replacement debit card was and I got the answers I wanted very quickly thank you Reviewed on: 22nd March 2022
Caroline Hubbard 's avatar
Caroline Hubbard

Very professional

5
Very easy and convenient very professional and efficient Reviewed on: 22nd March 2022
Jonjayneian 's avatar
Jonjayneian

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