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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Relaxed Banking

5
NatWest has always been and remains an exceptionally friendly bank. Reviewed on: 22nd March 2022
SH Nggada's avatar
SH Nggada

Card reader

5
satisfied of answer by Cora and will use it again Reviewed on: 22nd March 2022
Vlad Talanov's avatar
Vlad Talanov

excellent

5
fast simple and excellent recommended to everyone Reviewed on: 22nd March 2022
John's avatar
John

Great service

5
Always helpful, friendly and easily accessible Reviewed on: 22nd March 2022
Natasha Strange's avatar
Natasha Strange

Very good thanks

5
I'm 58 and I found it easy to do took a while to speek to a human but all good Reviewed on: 22nd March 2022
me Brighton's avatar
me Brighton

Excellent service

5
Prompt answers, easy to follow instructions goes the extra mile to help Reviewed on: 22nd March 2022
Marie Connolly's avatar
Marie Connolly

Very good at helping customers

5
Had experience with cora before and it helped me a lot and dealt with the issues I had Reviewed on: 22nd March 2022
Vicky Vine's avatar
Vicky Vine

ONLINE EFFICIENCY AT ITS BEST

5
An excellent fast response I messaged to find out where my replacement debit card was and I got the answers I wanted very quickly thank you Reviewed on: 22nd March 2022
Caroline Hubbard 's avatar
Caroline Hubbard

Very professional

5
Very easy and convenient very professional and efficient Reviewed on: 22nd March 2022
Jonjayneian 's avatar
Jonjayneian

The best help

5
So easy to use and quick. Can’t believe an AI such as Cora can understand my requirements better than a real person! Scary! Reviewed on: 22nd March 2022
Janette's avatar
Janette

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