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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6049)

Very helpful

Very helpful as I’m new and don’t underst how to set up certain thing Reviewed on: 21st March 2022

Fast and efficient

Great service. Precise and provides useful links to more detailed information instantly Reviewed on: 21st March 2022

Awful, just goes round in circles

Preset answers that don't help in any way at all. Useless, as bad as the app Reviewed on: 21st March 2022

Good

Good and very helpfull and my probleme was solved Reviewed on: 21st March 2022

Great way to help!

Very intuitive! Useful interaction! Reviewed on: 21st March 2022

Old Age Use

Very good to operate in one's old age. I will be 90 in June Reviewed on: 21st March 2022

Service

Cora solved my issue quickly & efficiently Reviewed on: 21st March 2022

Brilliant, efficient, friendly service

I have been very impressed with Natwest, in particular, I have found the staff to be helpful and friendly and willing to help with any issues I've had. It's always quite easy to make an appointment or speak to someone on the phone and I have always felt like Natwest have wanted to help. Reviewed on: 21st March 2022

Very easy to use and asked all the right questions

Sometimes these CHATBOTS are cumbersome and don't give you the options you actually need. CORA is exactly the opposite in my experience and was extremely easy to use. Reviewed on: 21st March 2022

Swift and efficient

I have been with NatWest for many years. All good. Reviewed on: 21st March 2022

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NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

29% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6049)

Very helpful

Fast and efficient

Awful, just goes round in circles

Good

Great way to help!

Old Age Use

Service

Brilliant, efficient, friendly service

Very easy to use and asked all the right questions

Swift and efficient

Review NatWest Group - Cora: Digital Assistant now

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