Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Very quick service

5
Great service and quick - would recommend Reviewed on: 21st March 2022

It made it very easy to solve my problem and helped me carry on with my transaction

5
Cora is a fantastic way of guiding you through your problem when you are on your own at home. Reviewed on: 21st March 2022

Intuitive Chat Bot

5
Low customer effort. Accurate results. Reviewed on: 21st March 2022

Class

5
Really amazing quick and easy service Reviewed on: 21st March 2022

Amazing

5
Just no hassle, so fast and easy Reviewed on: 21st March 2022

Nat West group

5
Coral was most helpful. She was friendly and patient with me. Reviewed on: 21st March 2022

Cora is useful, and at your fingertips

5
Cora is quick and easy to use. She has answered every question that I have given her. Reviewed on: 21st March 2022

Quick and easy

5
Quick, easy to follow, helped with exactly what I needed. Reviewed on: 21st March 2022

Straight forward process

5
Easy process to change a business bank account address without holding on lengthy phone queues Reviewed on: 21st March 2022

Great innovation. Always has the correct information needed as is a great time saver

5
Great service since day one. Always informative and makes sure you leave with the correct information or help Reviewed on: 21st March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs