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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Nat West group

5
Coral was most helpful. She was friendly and patient with me. Reviewed on: 21st March 2022
Jennifer Cefferty's avatar
Jennifer Cefferty

Cora is useful, and at your fingertips

5
Cora is quick and easy to use. She has answered every question that I have given her. Reviewed on: 21st March 2022
Tristan Lyons's avatar
Tristan Lyons

Quick and easy

5
Quick, easy to follow, helped with exactly what I needed. Reviewed on: 21st March 2022
Rosie's avatar
Rosie

Straight forward process

5
Easy process to change a business bank account address without holding on lengthy phone queues Reviewed on: 21st March 2022
Paul Herzlich's avatar
Paul Herzlich

Great innovation. Always has the correct information needed as is a great time saver

5
Great service since day one. Always informative and makes sure you leave with the correct information or help Reviewed on: 21st March 2022
weeguy@ymail.com's avatar
[email protected]

Fun, fabulous and fresh in the banking world.

5
Super easy to use and 9 times out of 10 has a solution to my problem! Reviewed on: 21st March 2022
Harry Roberts's avatar
Harry Roberts

Best virtual chat

5
Dont like virtual chat help lines. This one was decent and got me where I wanted to be Reviewed on: 21st March 2022
edp's avatar
edp

Easy and fast

5
Worked great. answered every question I gave it. Reviewed on: 21st March 2022
Luke Follows's avatar
Luke Follows

Quick and easy

5
Efficient and easy use to make inquirys Reviewed on: 21st March 2022
James Wilkins's avatar
James Wilkins

Very helpful

5
Very helpful as I’m new and don’t underst how to set up certain thing Reviewed on: 21st March 2022
shannonedmunds's avatar
shannonedmunds

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