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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent service

5
Prompt and clear reply. efficient at dealing with my query. Reviewed on: 21st March 2022
Varsha Thakerar's avatar
Varsha Thakerar

use of cora

4
used cora today very efficient. would recommend. Reviewed on: 21st March 2022
Mark Roberts's avatar
Mark Roberts

Great chat app

5
A great chat app that is automated and actually works. Reviewed on: 21st March 2022
Stuart Marler's avatar
Stuart Marler

Finding my online account

5
It was a fidley thing I had to do but with cora there along side me i had no problem making choices Reviewed on: 21st March 2022
Nigel North's avatar
Nigel North

Recommend

5
Easy to use. Straight to the point. Reviewed on: 21st March 2022
Hannahbrooks's avatar
Hannahbrooks

Very quick service

5
Great service and quick - would recommend Reviewed on: 21st March 2022
hassanhussain1994@hotmail.co.uk's avatar
[email protected]

It made it very easy to solve my problem and helped me carry on with my transaction

5
Cora is a fantastic way of guiding you through your problem when you are on your own at home. Reviewed on: 21st March 2022
Susan Rothwell's avatar
Susan Rothwell

Intuitive Chat Bot

5
Low customer effort. Accurate results. Reviewed on: 21st March 2022
Joanne Ashmore's avatar
Joanne Ashmore

Class

5
Really amazing quick and easy service Reviewed on: 21st March 2022
ryan snape's avatar
ryan snape

Amazing

5
Just no hassle, so fast and easy Reviewed on: 21st March 2022
John Crane's avatar
John Crane

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