Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Fun, fabulous and fresh in the banking world.

5
Super easy to use and 9 times out of 10 has a solution to my problem! Reviewed on: 21st March 2022
Harry Roberts's avatar
Harry Roberts

Best virtual chat

5
Dont like virtual chat help lines. This one was decent and got me where I wanted to be Reviewed on: 21st March 2022
edp's avatar
edp

Easy and fast

5
Worked great. answered every question I gave it. Reviewed on: 21st March 2022
Luke Follows's avatar
Luke Follows

Quick and easy

5
Efficient and easy use to make inquirys Reviewed on: 21st March 2022
James Wilkins's avatar
James Wilkins

Very helpful

5
Very helpful as I’m new and don’t underst how to set up certain thing Reviewed on: 21st March 2022
shannonedmunds's avatar
shannonedmunds

Fast and efficient

5
Great service. Precise and provides useful links to more detailed information instantly Reviewed on: 21st March 2022
elainejura@hotmail.com's avatar
[email protected]

Awful, just goes round in circles

1
Preset answers that don't help in any way at all. Useless, as bad as the app Reviewed on: 21st March 2022
Gordon Lyth's avatar
Gordon Lyth

Good

5
Good and very helpfull and my probleme was solved Reviewed on: 21st March 2022
Maria Caio's avatar
Maria Caio

Great way to help!

5
Very intuitive! Useful interaction! Reviewed on: 21st March 2022
Mark's avatar
Mark

Old Age Use

5
Very good to operate in one's old age. I will be 90 in June Reviewed on: 21st March 2022
basil cousins's avatar
basil cousins

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill