Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Excellent service

5
Always really quick and helpful. Reviewed on: 20th March 2022

No hassle funds transfer

5
Need to pay an invoice within a few days, this is the quickest and safest way. I do not like having excessive funds in my current account. Reviewed on: 20th March 2022

Quick response !!!

5
Very straight forward and clear instructions !! Reviewed on: 20th March 2022

Very helpful

5
Quick and very usuefull . Thank you Reviewed on: 20th March 2022

quick to solve a minor problem

5
very fast response to a minor problem - now easily fixed - thankyou! Reviewed on: 20th March 2022

Efficient Customer interaction

5
Dealing with Nat West has been easy and efficient, with queries dealt with timeously and efficiently Reviewed on: 20th March 2022

Easy

5
So easy to use really happy. Took 2 Mins to get sorted Reviewed on: 20th March 2022

Very helpful

5
Answered all my queries and questions Reviewed on: 20th March 2022

Brilliant app.

5
Just everything you need made simple and easy. Reviewed on: 20th March 2022

really easy to use

5
I wanted to update the address. The series of questions we had to answer was easy and very user friendly Reviewed on: 20th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs