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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Helpful advice

4
My question answered and advice was helpful Reviewed on: 21st March 2022

Excellent service

5
Excellent no delays quick and efficient Reviewed on: 21st March 2022

Cora tech-assist

5
Cora is accessible, succinct & does the job ! Reviewed on: 21st March 2022

Pretty smooth sailing

5
I was only reporting my card stolen and it was actually quite hassle free to be fair. Reviewed on: 21st March 2022

Great system

5
Incredible response algorithm, 24/7 is very convenient for questions Reviewed on: 21st March 2022

Easy to use

5
Has many options to pick from with online chat box Reviewed on: 20th March 2022

Great Service!

5
Very reliable service and can sure help with many problems or FAQs Reviewed on: 20th March 2022

Cora is exceptional

5
Very quick at any time of night and day and gives me all the information needed possible so that i dont panic! Makes banking anxiety clear! Reviewed on: 20th March 2022

Great service

5
Easy to use , quick reply to my enquiry Reviewed on: 20th March 2022

helpfull

5
straight to the point and quick response Reviewed on: 20th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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