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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Very helpful

Quick and very usuefull . Thank you Reviewed on: 20th March 2022

quick to solve a minor problem

very fast response to a minor problem - now easily fixed - thankyou! Reviewed on: 20th March 2022

Efficient Customer interaction

Dealing with Nat West has been easy and efficient, with queries dealt with timeously and efficiently Reviewed on: 20th March 2022

Easy

So easy to use really happy. Took 2 Mins to get sorted Reviewed on: 20th March 2022

Very helpful

Answered all my queries and questions Reviewed on: 20th March 2022

Brilliant app.

Just everything you need made simple and easy. Reviewed on: 20th March 2022

really easy to use

I wanted to update the address. The series of questions we had to answer was easy and very user friendly Reviewed on: 20th March 2022

Ease of use

Ease of using my app to raise a complaint Reviewed on: 20th March 2022

Immediately took action

Excellent customer service and took immediate action Reviewed on: 20th March 2022

Quick response

Good response to queries,I have been with the NatWest since I left school and wouldn’t change I find them helpful and give good advice when needed Reviewed on: 20th March 2022