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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Helpfull

5
Needs be they are there for you they are online any time of days or night great Reviewed on: 21st March 2022
Tamara Rimes's avatar
Tamara Rimes

Efficient Service

5
Unusually good bot chat it’s one of the few occasions when this method had a satisfactory result. Reviewed on: 21st March 2022
Tom Hanna's avatar
Tom Hanna

Helpful advice

4
My question answered and advice was helpful Reviewed on: 21st March 2022
reza kaviani's avatar
reza kaviani

Excellent service

5
Excellent no delays quick and efficient Reviewed on: 21st March 2022
Samina Hussain's avatar
Samina Hussain

Cora tech-assist

5
Cora is accessible, succinct & does the job ! Reviewed on: 21st March 2022
Kathryn Watsom's avatar
Kathryn Watsom

Pretty smooth sailing

5
I was only reporting my card stolen and it was actually quite hassle free to be fair. Reviewed on: 21st March 2022
Patrick Flynn's avatar
Patrick Flynn

Great system

5
Incredible response algorithm, 24/7 is very convenient for questions Reviewed on: 21st March 2022
aelsaigh15@gmail.com's avatar
[email protected]

Easy to use

5
Has many options to pick from with online chat box Reviewed on: 20th March 2022
sakshi rathi's avatar
sakshi rathi

Great Service!

5
Very reliable service and can sure help with many problems or FAQs Reviewed on: 20th March 2022
Kelton 's avatar
Kelton

Cora is exceptional

5
Very quick at any time of night and day and gives me all the information needed possible so that i dont panic! Makes banking anxiety clear! Reviewed on: 20th March 2022
Roxie Garrun's avatar
Roxie Garrun

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