NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and easy

Had to change my address was very quick and easy to use Reviewed on: 5th March 2022

Answer fast and efficiently

Great app experience would recommend to all answers are clear and precise no need for further support Reviewed on: 5th March 2022

Great

Great service so easy to use would recommend Reviewed on: 5th March 2022

Change of address

Excellent service and easy to use Reviewed on: 5th March 2022

Best intelligence help ever

She knows it all and she always has an answer for me Reviewed on: 5th March 2022

Excellent and efficient to use

I found the application extremely quick, easy and very simple it answered and dealt with my query with the minimum of fuss Reviewed on: 5th March 2022