NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Great service!

My request was dealt with so quickly and efficiently so thank you very much. Reviewed on: 5th March 2022

Really fast and good at answering questions

Was helpful and put my mind at rest After a possible fraudulent website experience Reviewed on: 5th March 2022

Very helpful

All good . I’ll certainly recommend this service to everyone I know. Thank you so much Cora. You’re the best x Reviewed on: 5th March 2022

Easy peasy, lemon squeezy

Great digital app, wasted no time in getting what I needed done. Would recommend to anyone and no need to phone customer services when you have digital assistant who can do what you need for you Reviewed on: 5th March 2022

quick and straight forward

quick and straight forward, no need for long waiting on the phone Reviewed on: 5th March 2022

good customer service

Cora was quick and precise. I resolved my problem very quickly Reviewed on: 5th March 2022

Cora Experience

I have been very impressed by this Cora assistant interface. To date, there has been no enquiry it has unable to handle. Reviewed on: 5th March 2022