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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

The best online advisor

5
Cora was always a quick way to answer to all my questions! Reviewed on: 5th March 2022
ADRIANA's avatar
ADRIANA

Using Cora

5
Very helpful and fast with the response. Reviewed on: 5th March 2022
Sandi Goldman's avatar
Sandi Goldman

Feels like a real person

5
Communication with cora is very quick and convenient and at anytime if cora cannot assist you get connected to a real human assistant who may not be as quick but are still very helpful. Reviewed on: 5th March 2022
Hyder Abbas's avatar
Hyder Abbas

Excellent Digital assistant!

5
Cora, the digital banking assistant is very helpful and can answer many of my banking queries instantly! Reviewed on: 5th March 2022
Jay Potter's avatar
Jay Potter

Hesvery helpful

5
If I have any problems you’ll sort it out so Reviewed on: 5th March 2022
danny grant's avatar
danny grant

Brilliant

5
Really quick and easy to use, found the answer to my query in seconds Reviewed on: 5th March 2022
Phil catterall's avatar
Phil catterall

Super fast help!

5
Cora helped me find what I needed to amend on my account when travelling abroad. Reviewed on: 5th March 2022
Miriam Lyons's avatar
Miriam Lyons

Nat West Online

5
Nat West online is very helpful and efficient. Reviewed on: 5th March 2022
Christopher Jose's avatar
Christopher Jose

Winner

5
Easy to use and very efficient. Reviewed on: 5th March 2022
Lisa's avatar
Lisa

clear & efficent

5
different way from other banks for editing address, the other banks allow me online to edit myself. Reviewed on: 5th March 2022
Alan T. Chan's avatar
Alan T. Chan

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