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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Great advice

5
Very helpful and informative thank you Reviewed on: 6th March 2022
jen040477@hotmail.com's avatar
[email protected]

Amazing service

5
Great service. Questions are exactly what I needed. Reviewed on: 6th March 2022
Lucy 's avatar
Lucy

never had any problems !

5
any problems I have had have been easily solved by either Cora or one of NatWest's team. Cora is quick and useful! love it Reviewed on: 5th March 2022
Random Person's avatar
Random Person

great assistant

5
what a lovely assistant , i got to change my address very easily with coras help thank you x Reviewed on: 5th March 2022
moody hatami's avatar
moody hatami

Quick and easy

5
Does exactly what it's supposed to do and puts you through to an advisor if it can't help. Reviewed on: 5th March 2022
Chris Dumkow's avatar
Chris Dumkow

Excellent, quick replies

5
Cora understood exactly what I needed Reviewed on: 5th March 2022
Anonymous's avatar
Anonymous

Brilliant

5
Cora is able to help me figure out my problems and solve them for me Reviewed on: 5th March 2022
asia's avatar
asia

Helpful

5
Cora was quick and helpful. My query was resolved successfully in a matter of minuets. Reviewed on: 5th March 2022
Karl Rigby's avatar
Karl Rigby

Excellent service

5
Quick and efficient service.wiold recommend. Reviewed on: 5th March 2022
Linda Mcmenamin's avatar
Linda Mcmenamin

Good service

5
Always quick to understand question Reviewed on: 5th March 2022
cameron_charles@sky.com's avatar
[email protected]

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