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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Great digital virtual agent

4
I have been using Cora for various things with my banking and I found Cora really easy to access and provide solutions. I prefer to use Cora rather than calling. Reviewed on: 5th March 2022
MK's avatar
MK

The item is great

5
Very sharp and quick the service was excellent Reviewed on: 5th March 2022
Alfred Gadsby's avatar
Alfred Gadsby

Statement greatly ordered

5
Fast and effective communication thank you Reviewed on: 5th March 2022
Nilufer Karakaya's avatar
Nilufer Karakaya

Cora is easy to use

5
Made all the changes I needed quickly and easily with no fuss. So easy to use Reviewed on: 5th March 2022
David Walls's avatar
David Walls

Cool excellent

5
Very good indeed. Smooth and simple. Reviewed on: 5th March 2022
Graham Archer's avatar
Graham Archer

NatWest Group-Cora, Quick & Easy

5
Chat with Cora!!! It's a great time and is here to help! 5✨✨✨✨✨ Reviewed on: 5th March 2022
Adriana Torba's avatar
Adriana Torba

Quick and accurate

4
Response was quick and accurate. Great help. Reviewed on: 4th March 2022
firoza kher's avatar
firoza kher

Good service

5
Always had good service and easy to understand Reviewed on: 4th March 2022
kaye mack's avatar
kaye mack

very efficient, time wisely spent thus saved

5
i managed to change my address online in just a few clicks. amazing! great feature. well done Reviewed on: 4th March 2022
Claudia Pascar's avatar
Claudia Pascar

Excellent service

5
Prompt, efficient service. Request handled efficiently and quickly. Thank you Reviewed on: 4th March 2022
AvT's avatar
AvT

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