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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick, easy to use

5
Changing my address was really simple - previously I'd have to call up Natwest, but Cora made it a lot less complicated. Reviewed on: 3rd March 2022
Esther Mace's avatar
Esther Mace

Blocked pin

5
So fast and easy, a great way of solving problems without waiting on a phone. Reviewed on: 3rd March 2022
Clive Taylor's avatar
Clive Taylor

I am satisfied

5
I have been with the bank for over 10 years now and I am satisfied. Reviewed on: 3rd March 2022
Vladislav Krem's avatar
Vladislav Krem

Efficient

5
Cora is very efficient and easy to use. I had no issues resolving my queries with her. Signed, A happy customer Reviewed on: 3rd March 2022
Cosmin Buhusi's avatar
Cosmin Buhusi

Awesome tech

5
Enough said, Cora is my new best friend. Reviewed on: 3rd March 2022
Milo Van Den Bogaerde's avatar
Milo Van Den Bogaerde

Worked - seamless

5
Rarely have good experience with BOTS but Cora worked perfectly Reviewed on: 3rd March 2022
Kar70's avatar
Kar70

Reactivating an isa

4
Straightforward..after 2 messages and one phone call Reviewed on: 3rd March 2022
Jennifer Hodgson's avatar
Jennifer Hodgson

HELPFUL

5
ADVICE ON TRYING TO LOG IN,USING DIFFERENT BROWSER Reviewed on: 3rd March 2022
Jean Craske's avatar
Jean Craske

Quick and efficient service

5
Online service is very quick, simple to use and hassle-free. Reviewed on: 3rd March 2022
Des Gale's avatar
Des Gale

Excellent

5
Quick and easy to make changes with cora Reviewed on: 3rd March 2022
Natasha's avatar
Natasha

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