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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Contacting Cora

5
Very helpful service to have. Thanks Reviewed on: 28th February 2022
Susan Rhodes-Molden 's avatar
Susan Rhodes-Molden

Very efficient

5
Got the answer in a very logical way and a good speed Reviewed on: 28th February 2022
Javid Mehmud Jogiat's avatar
Javid Mehmud Jogiat

Cheque deposit

5
Very quick and clear instructions Reviewed on: 28th February 2022
Alison Ross's avatar
Alison Ross

Cora

5
Cora was very helpful. And made it easy for me to understand Reviewed on: 28th February 2022
Jerry Pulford's avatar
Jerry Pulford

Online interface

5
Excellent, user friendly app available 24/7 Reviewed on: 28th February 2022
GIRISH MEHTA's avatar
GIRISH MEHTA

Help me to unlock my card

5
Happy customer, thank you very much Reviewed on: 28th February 2022
Ana Manciu's avatar
Ana Manciu

Excellent service

5
Great way to update my account as I have requested. Reviewed on: 28th February 2022
Peter Clarke's avatar
Peter Clarke

good service

5
all good service easy to use and helpful Reviewed on: 28th February 2022
mike plummer's avatar
mike plummer

Great service

5
My question was answered in full very happy Reviewed on: 28th February 2022
Elizabeth Leadbeater's avatar
Elizabeth Leadbeater

The best . Too understand

5
I have always had good responses with cora. Realy understanding Reviewed on: 28th February 2022
Steven Bingham's avatar
Steven Bingham

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