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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Great service

5
Quick, easy to use service, highly recommended Reviewed on: 26th February 2022
Daniel Ward's avatar
Daniel Ward

Very quick response

5
Very happy with the service. It was a very quick response Reviewed on: 26th February 2022
Assia Meknache's avatar
Assia Meknache

Very helpful

5
Asked s question and got the right answer and advice I needed Reviewed on: 26th February 2022
Mike Glynn's avatar
Mike Glynn

Amazing& helpful Service

5
Quick, helpful and easy to use! I didn’t have to wait long for an answer, I got one straight away with simple answering and question techniques. Explained everything so clear! Thank youu! Reviewed on: 26th February 2022
Chia's avatar
Chia

Amazing

5
Smart ,clear and simple that is all i can say. Reviewed on: 25th February 2022
Holly Lindley's avatar
Holly Lindley

Helpful Cora

5
It was very quick and easy to deactivate an ISA that I hadn’t used Reviewed on: 25th February 2022
jus_ali's avatar
jus_ali

PIN Reminder

5
Forgot my PIN, went on-line and Cora has arranged for a reminder to be sent to me within 2-3 working days. Very helpful and efficient. Thank you Reviewed on: 25th February 2022
Trini Bates's avatar
Trini Bates

Satisfactory service and attention

5
Pretty. Cool with customers every time Reviewed on: 25th February 2022
Ian Fraser's avatar
Ian Fraser

Very Good Service

5
The service is easy and direct, anyone can use Reviewed on: 25th February 2022
Mansweetuas Muriithi 's avatar
Mansweetuas Muriithi

Superb

5
Cora answers questions quickly and efficiently. Fantastic service Reviewed on: 25th February 2022
mocollier1@gmail.com's avatar
[email protected]

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