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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Quick and fast

5
Easily let me change my address with a few clicks and only my postcode and house number. Zero stress. Reviewed on: 25th February 2022

Very useful

5
Help me a lot ,very fast and easy for using Reviewed on: 25th February 2022

xxxxxxxx

5
good very quick thank you easy and fast Reviewed on: 25th February 2022

Excellent Service

5
Professional, fast and very helpful Reviewed on: 25th February 2022

Helpful

5
Cora very helpful in sorting my internet banking problems Reviewed on: 25th February 2022

Very professional

5
Easy to follow instructions. Easy to understand. Reviewed on: 25th February 2022

Cora always happy to help

4
Great experience with Cora always answers my problems Reviewed on: 25th February 2022

Helpful

4
Helpful with general information and easy to understand Reviewed on: 25th February 2022

Nice and easy

5
Absolutely no hassle, quick and easy dialogue, excellent service Reviewed on: 25th February 2022

Very efficient

4
Solved the issue I had in a friendly way! Reviewed on: 25th February 2022

Review NatWest Group - Cora: Digital assistant now

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