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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,057 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

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NatWest Group - Cora Digital Assistant reviews (6057)

Helpful

5
Cora very helpful in sorting my internet banking problems Reviewed on: 25th February 2022
kathleen smyth's avatar
kathleen smyth

Very professional

5
Easy to follow instructions. Easy to understand. Reviewed on: 25th February 2022
Helen McKenzie 's avatar
Helen McKenzie

Cora always happy to help

4
Great experience with Cora always answers my problems Reviewed on: 25th February 2022
beckysharma@hotmail.co.uk's avatar
[email protected]

Helpful

4
Helpful with general information and easy to understand Reviewed on: 25th February 2022
Boyd Malcolm's avatar
Boyd Malcolm

Nice and easy

5
Absolutely no hassle, quick and easy dialogue, excellent service Reviewed on: 25th February 2022
Carol Dray's avatar
Carol Dray

Very efficient

4
Solved the issue I had in a friendly way! Reviewed on: 25th February 2022
Christopher Turnbull's avatar
Christopher Turnbull

On line help

5
Within seconds I had the information to reset my pin code Reviewed on: 25th February 2022
Andrew Mitchell 's avatar
Andrew Mitchell

Very helpful

5
Good online help. Needed help in resetting my rewards login. Reviewed on: 25th February 2022
James Bennett's avatar
James Bennett

Easy to join

5
Easy online forms to fill in a couple of photos driving licence etc, all done. Reviewed on: 25th February 2022
Nicholas Hooper's avatar
Nicholas Hooper

change of address

5
the service was effortless and quick Reviewed on: 25th February 2022
nickie's avatar
nickie

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