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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

New to mobile banking

4
Hopefully will remember instructions Reviewed on: 24th February 2022

Quick and easy

5
Changed my address online with no fuss. My address didnt come up on the system but i was offered the chance to enter it myself. Easy and effortless Reviewed on: 24th February 2022

Handy app

4
Takes the headache out of banking. Easy to follow. Love being able to transfer money to family members in less than a minute. Reviewed on: 24th February 2022

Cora

4
I just love NatWest banking as a whole Reviewed on: 24th February 2022

Not familiar with digital banking, but thankfully Cora was on hand to help me.

5
First time in years I've used digital banking, now i know i won't be stuck. Reviewed on: 24th February 2022

Very nice!

5
It was very quick and easy! Thanks for the address update so qucikly! Reviewed on: 24th February 2022

changing accounts

5
Very helpful indeed so patient and very efficient ty Reviewed on: 24th February 2022

Worked well today

5
Cora worked well today. I wait to see if the updates I requested are completed Reviewed on: 24th February 2022

Excellent customer service

5
Cora helped me when I needed to change my postal address. It was so quick and easy, thank you. Reviewed on: 24th February 2022

VERY helpful and quick

5
Excellent service quick and very easy to use keep it up Reviewed on: 24th February 2022

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