Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Very nice!

5
It was very quick and easy! Thanks for the address update so qucikly! Reviewed on: 24th February 2022
Pravin Sanap's avatar
Pravin Sanap

changing accounts

5
Very helpful indeed so patient and very efficient ty Reviewed on: 24th February 2022
Sheila Robson's avatar
Sheila Robson

Worked well today

5
Cora worked well today. I wait to see if the updates I requested are completed Reviewed on: 24th February 2022
Alpina's avatar
Alpina

Excellent customer service

5
Cora helped me when I needed to change my postal address. It was so quick and easy, thank you. Reviewed on: 24th February 2022
Marjorie Flynn's avatar
Marjorie Flynn

VERY helpful and quick

5
Excellent service quick and very easy to use keep it up Reviewed on: 24th February 2022
Dianne Fair's avatar
Dianne Fair

Incredibly efficient

5
I needed to update some details online and Cora had it done in a matter of minutes! Reviewed on: 24th February 2022
Sophie's avatar
Sophie

Quick online help and support

5
Very helpful quick response to mybquery Reviewed on: 24th February 2022
Richard Carter's avatar
Richard Carter

excellent

5
excellent service. polite, very clear Reviewed on: 24th February 2022
Rosa Katan's avatar
Rosa Katan

A good use of AI technology

4
Easy to use and follow, Bot works well and workflow is logical. It's a good example of how to use AI technology well. Reviewed on: 24th February 2022
Isaac's avatar
Isaac

Easy peasy

5
I have used cora quite a few times and each time my issue has been sorted without speaking to anyone. Nice and convenient. Reviewed on: 24th February 2022
Lord-Peter Garside's avatar
Lord-Peter Garside

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill