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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent

5
Effective and efficient -just exactly what I expected. Amazing service. Reviewed on: 23rd February 2022
David's avatar
David

Quick and easy

4
I have recently moved house and in the process of updating my address details which has been a real hassle with the bank in the past...Cora made it extremely easy and very quick - would definitely recommend and use again myself. Thank you! Reviewed on: 23rd February 2022
Tracy's avatar
Tracy

Brilliant

5
Thoroughly pleasureable and memorable Reviewed on: 23rd February 2022
Maureen's avatar
Maureen

Very Helpful

5
Really impressed as this was actually helpful and helped me resolve my issue. So may virtual agents can't do that. Reviewed on: 23rd February 2022
AS92's avatar
AS92

Quite helpfull

5
This is one of the better AI assistants. Reviewed on: 23rd February 2022
Ian's avatar
Ian

Easy to use

5
Changed my address in about a minute. Very easy to use. Reviewed on: 23rd February 2022
CJDC's avatar
CJDC

Very helpful

5
Seems very friendly and quick to answer any questions Reviewed on: 23rd February 2022
Patricia j higgins 's avatar
Patricia j higgins

Great

5
Quick and decisive. Easy access and navigation. Even an older non cyber person could work with this assistance. Reviewed on: 23rd February 2022
Jason McDonald's avatar
Jason McDonald

Very helpful

5
Needed to know how to verify my account Reviewed on: 23rd February 2022
Linda Raeburn's avatar
Linda Raeburn

Great

5
Very easy to get the answers you want, and very easy to use Reviewed on: 23rd February 2022
Peter Robertson's avatar
Peter Robertson

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