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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Easy to use

5
Changed my address in about a minute. Very easy to use. Reviewed on: 23rd February 2022
CJDC's avatar
CJDC

Very helpful

5
Seems very friendly and quick to answer any questions Reviewed on: 23rd February 2022
Patricia j higgins 's avatar
Patricia j higgins

Great

5
Quick and decisive. Easy access and navigation. Even an older non cyber person could work with this assistance. Reviewed on: 23rd February 2022
Jason McDonald's avatar
Jason McDonald

Very helpful

5
Needed to know how to verify my account Reviewed on: 23rd February 2022
Linda Raeburn's avatar
Linda Raeburn

Great

5
Very easy to get the answers you want, and very easy to use Reviewed on: 23rd February 2022
Peter Robertson's avatar
Peter Robertson

GOOD BYE

5
I have banked with yourselves as a small trader for over thirty years. The help received has always been relevant and straight forward. Reviewed on: 23rd February 2022
Barry Franks's avatar
Barry Franks

Very good

4
I personally think coral is one of the best digital assistant. Reviewed on: 23rd February 2022
Victoria's avatar
Victoria

Quick and easy

5
Always simple for me to use and quicker than sitting on the phone Reviewed on: 23rd February 2022
Andrew Boakes's avatar
Andrew Boakes

Excellent service and query answered quickly and effectively

5
Now know another aspect of digital banking to add to my knowledge of using the app on a personal basis Reviewed on: 23rd February 2022
Marion Nicholson's avatar
Marion Nicholson

Blocked debit card

5
I unwittingly entered the wrong password too many times and my card got blocked. Cora gave me clear instructions how to unblock my card at the Atm. I have yet to try it but should be ok now i have remembered my password Reviewed on: 23rd February 2022
Neil Hawkins's avatar
Neil Hawkins

Review NatWest Group - Cora: Digital assistant now

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