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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Simple Steps to change details

5
Very straight forward process to change address in my accounts. Hassle free process and simple Reviewed on: 27th April 2021

Cora is Quickly and Effective

5
Great service for most things, very quick and effective Reviewed on: 27th April 2021

Quick and easy.

5
Fantastic service which was very easy and safe to use. I wasn't asked for any personal details. Great time saving service. Reviewed on: 27th April 2021

Easy to use

5
Quick and easy if you cannot get to branch. Seems to have alot of input on different subject. Very happy to use this service. Reviewed on: 27th April 2021

Great Assistance

4
I used the NatWest assistance group coral for the first time and it was great and so easy to use. Reviewed on: 26th April 2021

24/7 assistance

5
Love Cora. It’s great to get detailed responses to questions without having to wait to speak to an advisor. Reviewed on: 26th April 2021

A Bank all around our life!

5
excellent customer service, fast, reliable, helpful, you feel well respected regardless the amount of money you have. there is also a compassionate as well as a professional approach to people and their problems Reviewed on: 26th April 2021

Good Service

5
Very well structured and easy to handle Reviewed on: 26th April 2021

Amazing

5
Amazing help as normal always when I need it Reviewed on: 26th April 2021

Cora - Well done

5
I am an infrequent user of digital assistants as they never seen to answer your questions precisely and normal end up ringing up anyway, but the answers given by cora were accurate and precise and no need to call anyone- well done Reviewed on: 26th April 2021

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