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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Fantastic system

5
Cora was extremely easy to use. Concise and relevant information. Easy to follow and understand. Answered my query straight away. So convenient. Reviewed on: 25th April 2021

Helpful Assistant.

5
Once I clicked on Cora my problem was sorted out within a couple of minutes. Very helpful. Reviewed on: 25th April 2021

Easy to use

5
Easy to use and answers given quickly Reviewed on: 25th April 2021

Guide response

5
Very quick and never have no problem Reviewed on: 24th April 2021

Very helpful

5
Cora was able to solve my problem by suggesting what it could be Reviewed on: 23rd April 2021

Reactivate ISA

5
The digital service was readable and understandable Reviewed on: 23rd April 2021

Really well developed bot

5
I just needed to change my details and the website which I found out was not as straight forward and then Cora popped up. I don't usually pay attention to these but the initial message and subsequent questions made changing my details a breeze. Reviewed on: 23rd April 2021

CORA, online banking personal assistant

5
Excellent customer service and digital banking personal experience, thanks!! Reviewed on: 23rd April 2021

Cora NatWest

5
Excellent service and knowledgeable Reviewed on: 22nd April 2021

Cora

5
Each time I have a banking related question Cora has the answer. Quite amazing really Reviewed on: 22nd April 2021

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