Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Cora is Quickly and Effective

5
Great service for most things, very quick and effective Reviewed on: 27th April 2021
Vanessa's avatar
Vanessa

Quick and easy.

5
Fantastic service which was very easy and safe to use. I wasn't asked for any personal details. Great time saving service. Reviewed on: 27th April 2021
Cat's avatar
Cat

Easy to use

5
Quick and easy if you cannot get to branch. Seems to have alot of input on different subject. Very happy to use this service. Reviewed on: 27th April 2021
Marie-Anne 's avatar
Marie-Anne

Great Assistance

4
I used the NatWest assistance group coral for the first time and it was great and so easy to use. Reviewed on: 26th April 2021
Kevin lloyd 's avatar
Kevin lloyd

24/7 assistance

5
Love Cora. It’s great to get detailed responses to questions without having to wait to speak to an advisor. Reviewed on: 26th April 2021
Joc's avatar
Joc

A Bank all around our life!

5
excellent customer service, fast, reliable, helpful, you feel well respected regardless the amount of money you have. there is also a compassionate as well as a professional approach to people and their problems Reviewed on: 26th April 2021
arianna fiori's avatar
arianna fiori

Good Service

5
Very well structured and easy to handle Reviewed on: 26th April 2021
Martin Puhlmann's avatar
Martin Puhlmann

Amazing

5
Amazing help as normal always when I need it Reviewed on: 26th April 2021
Jason's avatar
Jason

Cora - Well done

5
I am an infrequent user of digital assistants as they never seen to answer your questions precisely and normal end up ringing up anyway, but the answers given by cora were accurate and precise and no need to call anyone- well done Reviewed on: 26th April 2021
david pratt's avatar
david pratt

Fantastic system

5
Cora was extremely easy to use. Concise and relevant information. Easy to follow and understand. Answered my query straight away. So convenient. Reviewed on: 25th April 2021
Jemma Boorman's avatar
Jemma Boorman

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill