Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

the easy way to get help

5
was so quick and helpful and the response to my guestion was very good very helpful part of nat west bank Reviewed on: 15th April 2021
georgiechloe's avatar
georgiechloe

CHANGE OF ADDRESS

5
STRAIGHTFORWARD QUESTIONS EASILY ANSWERED Reviewed on: 15th April 2021
G F GRANGE's avatar
G F GRANGE

Simple and easy.

5
I needed a card reader it made the order process clear. Reviewed on: 15th April 2021
Neil Boylan's avatar
Neil Boylan

Excellent service

5
I am with NatWest since 2006 and always very happy with the services. Reviewed on: 15th April 2021
Mrs Shaukat Mir 's avatar
Mrs Shaukat Mir

Easy and to the point

5
Quickly answered and solved my problem without any additional sales activity Reviewed on: 15th April 2021
Kevin Reid's avatar
Kevin Reid

Excellent service

5
Easy to use and available anywhere and anytime Reviewed on: 15th April 2021
Vicky Cox's avatar
Vicky Cox

Polite and efficient, prompt service

5
An excellent, most helpful, courteous service Reviewed on: 15th April 2021
Maxine Handy's avatar
Maxine Handy

Waste of time!

1
Unable to answer queries unless you have online access, if you had online access you wouldn't need to ask for advice in the first place! With branches closed due to Covid Nat West should be able to provide a service to customers who do not have online or telephone banking. Very disappointed. Reviewed on: 15th April 2021
KM's avatar
KM

Real quick answers for any questions

5
Great service really quick service every time Reviewed on: 15th April 2021
hampshirejulie0@gmail.com's avatar
[email protected]

Extremely easy

5
Loved this facility, very easy to use with no fuss, and it auctioned my request! Reviewed on: 15th April 2021
Maureen 's avatar
Maureen

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill