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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Request for access to a service

5
I received prompt and straightforward instructions, in a friendly manner. Reviewed on: 14th April 2021

Personal details

5
I needed to change my personal details, it literally took me a couple of minutes to log in and change what was required. What a great service which was hassle free. Reviewed on: 14th April 2021

service

5
first class service and will use again Reviewed on: 14th April 2021

Amazing bolt on to App

5
Very simple & effective which saves time & hassle Reviewed on: 14th April 2021

Easy and Quick

5
The assistant was very easy to access and produced a change in personal details faster than manual entry or a phone call. Reviewed on: 14th April 2021

It's so quick and if you require further assistance an agent comes on very quickly

5
Most of the answers are there and if they are not you are offered the opportunity to speak to a live agent and the wait time is not very long at all and in these times that is such a bonus. Most of my questions were answered but I needed further help and an agent was on the live chat within a minuite Reviewed on: 14th April 2021

Best bank

5
Support and friendliness of this bank is worth it they understand and talk to you and don’t treat you like a robot you are treated like a human being and and they’re always there for you Reviewed on: 14th April 2021

Professional services

5
Really good experience with the bank speaking about branches and online banking Reviewed on: 14th April 2021

Excellent service

5
Very quick and easy service which i will be using in the futute Reviewed on: 14th April 2021

Cora is so helpful and easy to understand

5
Cora made my query very easy to discuss and instantly within minutes was able to help. I think a lot of other services should be like Cora Reviewed on: 14th April 2021

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