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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Amazing

5
Cora helps with anything and gets back to you straight away and you are not waiting ages for there reply very good. Reviewed on: 13th April 2021

Quick and easy to use

5
Used a few times now, always my first stop Reviewed on: 13th April 2021

Cora is amazing!

5
Such a quick and efficient process and straight to the point! Reviewed on: 13th April 2021

Great costumer service

5
Solve my request very fast .Happy with Natwest bank. Reviewed on: 13th April 2021

Very recommended

5
Easy to use and very straightforward Reviewed on: 13th April 2021

Amaizing service

5
IT was quick, fast and within few clicks it did what I have asked for! Reviewed on: 13th April 2021

Very helpful and efficient

5
Cora was very knowledgeable and efficient, a great help after I was very concerned about loosing my debit card Reviewed on: 13th April 2021

Cora is very helpful she puts you at ease when you are stressed

5
Cora is very helpful she puts you at ease Reviewed on: 13th April 2021

Always ready to help

5
Everything I have asked staff have been helpful Reviewed on: 13th April 2021

Quick and helpful response

5
Took seconds to get help from customer service Reviewed on: 13th April 2021

Review NatWest Group - Cora: Digital assistant now

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