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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and helpful response

5
Took seconds to get help from customer service Reviewed on: 13th April 2021
Sergey Georgiev's avatar
Sergey Georgiev

very helpful and professional

5
great I was able to carry out the transaction with cora's help. Reviewed on: 13th April 2021
javed usmani's avatar
javed usmani

Easy to use

5
Very quick response time. Answered my query with direct answers and suggested future action I could take to resolve the matter Reviewed on: 13th April 2021
Sue's avatar
Sue

Nat west is the best

5
Easy access. Sensible and accurate information. Quick response phone time. All queries dealt with with ease , making life less difficult. Great service Reviewed on: 13th April 2021
Rita Atwill's avatar
Rita Atwill

Very efficient

5
Having used this type of service before and gone round in circles, it is actually very easy and straightforward and gives you the right answers. Not at all frustrating which is refreshing. Reviewed on: 13th April 2021
Loraine's avatar
Loraine

Great service

5
Simple to follow, quick and easy . Reviewed on: 13th April 2021
tanponsford@icloud.com's avatar
[email protected]

Good bank

5
Need a question answered and it happened Reviewed on: 13th April 2021
woodford.david@sky.com's avatar
[email protected]

Clear questions, even clearer answers!

5
Wanted to change my address and it was all done in a few seconds - very efficient! Reviewed on: 13th April 2021
Eric Hopes's avatar
Eric Hopes

VERY HELPFUL

5
JUST AN ENQUIRY WHICH WAS MADE VERY EASY BY THE AGENT Reviewed on: 13th April 2021
DANIEL MAXWELL's avatar
DANIEL MAXWELL

Prompt and clear

4
My questions were answered promptly and the answers were clear. Reviewed on: 13th April 2021
Robert O'Neill's avatar
Robert O'Neill

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