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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

Prompt support

5
Always find a prompt reply and help guiding through banking issues. Information given is consise and easy to understand. Always feel confident when using online assistance. Thank you for helping me today. My question was quickly resolved. Reviewed on: 8th April 2021
Marilyn Munns's avatar
Marilyn Munns

Speedy response

5
Needed to have my pin number resent as when I spoke to a human person, it did not arrive. Hopefully the digital assistant will be more reliable,! Reviewed on: 8th April 2021
Chantelle's avatar
Chantelle

Quick easy and correct

5
It was to the point which I like Reviewed on: 8th April 2021
Marnie Larkin's avatar
Marnie Larkin

Cora answered my question very quickly

5
It felt the same as conversing with a human, but much faster. However, my question was straightforward. Reviewed on: 8th April 2021
Nichola Kemsley's avatar
Nichola Kemsley

Easy

5
It was easy to use and quick with its answers Reviewed on: 8th April 2021
Simon 's avatar
Simon

Wonderful service

5
My query was answered promptly and efficiently. Reviewed on: 8th April 2021
Jean Beech's avatar
Jean Beech

Instant answers great service

5
Wanted to know about replacement card got answer is seconds . Reviewed on: 8th April 2021
Stephen's avatar
Stephen

Great help very quick info

5
In less than 2 mins I had the info i needed Reviewed on: 8th April 2021
Joyce McEwan's avatar
Joyce McEwan

Doddle ! Very intuitive GUI.

5
Title says it all, piece of cake to use and spot on guidance through my hiccup! Reviewed on: 8th April 2021
Ken Oliver's avatar
Ken Oliver

Very efficient

5
Have been banking with NatWest for 30+ years wouldn’t go anywhere else. Reviewed on: 8th April 2021
Mandy griffiths's avatar
Mandy griffiths

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