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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Great service

Answered my query instantly no time waste on the phone. Reviewed on: 8th April 2021

Wonderful

It was very straightforward and I found it easy to use Reviewed on: 8th April 2021

Efficiency and speed

Profesional and fast with profesional advice Reviewed on: 8th April 2021

Online query with my statement

Very helpful and clear instructions to use with my query Reviewed on: 8th April 2021

I think the best bank when I listen to the service people tell me they get you are by far the best

You are always helpful we have banked with you near 50 years Reviewed on: 8th April 2021

change of address

Very easy and quick. No hassle to change address. Needed to this quick and this helped very much so Reviewed on: 8th April 2021

Great service.

This was a quick, easy, efficient and precise way of changing my address. No hanging around on the phone for someone to help me. Reviewed on: 8th April 2021

So easy and quick to use

When I saw the option to chat I thought this is going to be difficult. I was wrong. It was easy and straightforward. Reviewed on: 8th April 2021

Summary

Rarely used as prefer humans but useful for basic purposes Reviewed on: 8th April 2021

Quick and easy

Used this facility to avoid a trip to the bank or hanging on a phone line. Saved me some time. Reviewed on: 8th April 2021

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Great service

Wonderful

Efficiency and speed

Online query with my statement

I think the best bank when I listen to the service people tell me they get you are by far the best

change of address

Great service.

So easy and quick to use

Summary

Quick and easy

Review NatWest Group - Cora: Digital Assistant now

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