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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Excellent service

Excellent on line service and the new Cora is fabulous Reviewed on: 9th April 2021

Loyal Savings Customer.

I like the new 'Digital Regular Saver' account, good interest rate at 3.04% on every £50.00 each month. Looking forward to more better 'RBS - Savings' account in the future! Thank You everyone for a excellent effort. Reviewed on: 9th April 2021

Excellent, quick and efficient

Service was excellent got an answer to my question right away Reviewed on: 9th April 2021

Friendly first class service.

Always a friendly and efficient response from staff in branch and also simple to use on line banking facilities. Good all round service. Reviewed on: 8th April 2021

QUICK EASY TO USE SERVICE

A VERY EASY TO FOLLOW SERVICE WITH FAST RESPONSE TIME Reviewed on: 8th April 2021

Cora resolves fine, but only a few basic queries

I tried twice, during a day, finding the cause and solution to a problem. It took several iterations to get to what appeared to be the reight answer to my problem, but it didn't work. I tried again after some hours, but couldn't find a solution either. Cora's automated service is good, but I'd rather talk to a person. Robot's still have limitations. Reviewed on: 8th April 2021

Excellent

Very easy, clear and prompt service. Reviewed on: 8th April 2021

Cora at NatWest is a star

Extremely clear and efficient. No problems access the correct information. Reviewed on: 8th April 2021

Card-reader

Asked 'Cora' for advice using card-reader. Got info needed in plain straightforward way. That's it Reviewed on: 8th April 2021

Very good service

My enquiry was sorted out quickly and professionally Reviewed on: 8th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Excellent service

Loyal Savings Customer.

Excellent, quick and efficient

Friendly first class service.

QUICK EASY TO USE SERVICE

Cora resolves fine, but only a few basic queries

Excellent

Cora at NatWest is a star

Card-reader

Very good service

Review NatWest Group - Cora: Digital Assistant now

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