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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

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5
Cora was quick and easy to use and really helpful Reviewed on: 9th April 2021
Richard Sealy's avatar
Richard Sealy

Fantastic Bank

4
Cora is the best digital assistant I have used Reviewed on: 9th April 2021
Lucy's avatar
Lucy

Super quick and simple!

5
Super quick and simple to use! It recognised what page I was on so instantly knew what I needed help with and was done in less than 5 minutes. Reviewed on: 9th April 2021
Megan Bloomfield's avatar
Megan Bloomfield

Straight-forward and efficient!

5
No long waits, intuitive responses, desired result in minutes - amazing customer service tool! Reviewed on: 9th April 2021
Kelly's avatar
Kelly

Very helpful

5
Very helpful to me when im a new customer to the bank Reviewed on: 9th April 2021
Lynne's avatar
Lynne

friendly helpful good service

5
No need to ...perfect all is understood Reviewed on: 9th April 2021
Diana Jarrett-Harris's avatar
Diana Jarrett-Harris

The best

5
Everything always works and the new mobile app is just amazing Reviewed on: 9th April 2021
Alessandro Enache's avatar
Alessandro Enache

Helpful Cora

5
A very helpful service delivered using straightforward language, accessible at all times and a great time saver Reviewed on: 9th April 2021
John Hamilton's avatar
John Hamilton

Easy to use

4
Very easy to use and duly uncomplicated Reviewed on: 9th April 2021
Martin Turk's avatar
Martin Turk

Outstanding customer service

5
Very useful and strait to the point, also detailed description of how to resolve any problems that may occur Reviewed on: 9th April 2021
Kaitlin Shulver's avatar
Kaitlin Shulver

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