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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

EXCELLENT SERVICE

5
VERY GOOD VERY FAST COULD DO WITH CORA FOR ALL MY QUESTIONS LIKE HOW TO MEND A BROKEN HEART Reviewed on: 9th April 2021

Fast and efficient service!

5
I have been a customer of NatWest for several years now and their services and continued innovation to how I can bank with them has gone from strength to strength, wouldn’t consider banking anywhere else! Reviewed on: 9th April 2021

Helpful, efficient and secure banking assistant

5
Cora guided me through my enquiry with preset questions that were easy to respond to. There were built in security checks so I felt very reassured and my query was easily sorted Reviewed on: 9th April 2021

Cora is excellent

5
Cora does very well with queries. She takes you through each q & a and then arrives at a satisfactory conclusion. She exceeded my expectations Reviewed on: 9th April 2021

I just some and put in my bank please

5
Just want money please I was hope if u can give me 30pounds in my bank Reviewed on: 9th April 2021

If you transferred my funds bonus many thanks

5
A lot easier than waiting on the end of the phone Reviewed on: 9th April 2021

Easy, quick and helpful

5
Required to change address, easy quick and logical, very useful and painless service Reviewed on: 9th April 2021

Brilliant just brilliant!

5
Fast answer, no-one having to wait for me to type my answers, didn't get disconnected. It was an amazing experience. Thank you. Reviewed on: 9th April 2021

Amazing

4
Honest hardworking fantastic great Reviewed on: 9th April 2021

My First time

5
Very friendly service fast and to the point. Easy to follow instructions. Reviewed on: 9th April 2021

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