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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Uncomplicated service

Quick & Easy. Even non techy people could use this app. Its so easy and clear Reviewed on: 8th April 2021

Dont waste time ask Cora

Cora the assistant behind the screen was very helpful and quick in responding without ringing the bank and going through numerous options and never getting the right one. Cora is the nearest one will get to speaking to an assistant Friendly voice and goes the extra mile to ensure all my questions were answered. Thank you Cora. Reviewed on: 8th April 2021

problems resolved with no fuss

Nice to know Cora is around when you need an answer. Reviewed on: 8th April 2021

Digital Delight

Really useful and helpful when you need a quick answer to a query - save having to go through numerous stages of a phone call. Obviously the recognition of certain words will pre-empt the response but this is definitely the way forward in the digital age. A simple and efficient way of finding an answer to any questions you have regarding online banking, or anything to do with your bank account!! Thanks Reviewed on: 8th April 2021

overdraught.

direct, to the point.takes one to the information and pages needed. Reviewed on: 8th April 2021

Very quickly results

Answered my questions straight away Reviewed on: 8th April 2021

Fast response and issue resolved

Easy to ask questions and get a quick response. Best automated digital support I've experienced Reviewed on: 8th April 2021

Peace of mind

Good to know that my accounts are in safe hands Reviewed on: 8th April 2021

Excellent

I am absolutely delighted with the service. Reviewed on: 8th April 2021

Quick and efficient with no husstle

Suprisingly satisfied with this innovation. The smart bot was able to attend to all of my queries without any issues. Simply Amazed! Respect to NATWEST! Reviewed on: 8th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Uncomplicated service

Dont waste time ask Cora

problems resolved with no fuss

Digital Delight

overdraught.

Very quickly results

Fast response and issue resolved

Peace of mind

Excellent

Quick and efficient with no husstle

Review NatWest Group - Cora: Digital Assistant now

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