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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Brilliant system.

Clear and concise answers. So easy to use. Reviewed on: 8th April 2021

Simple and friendly

Easy Efficient good to chat and easy to use time-saving way of doing things more companies should use this system Reviewed on: 8th April 2021

nat west is the best x

ive been with the bank a few good years always been helpful when iv'e been down to the bank with not understanding some of the technology thats around have always helped me resolve what iv'e done wrong .thankyou nat west x Reviewed on: 8th April 2021

Superb navigation system

Easy to navigate, simple wording used, quick. All updates on site are amazing, not over complicated to use and easy to understand Reviewed on: 8th April 2021

Just the facts

No waiting in an automated queue, able to social distance and finish my cup of tea. Cora answered what I asked and gave sensible options to move the conversation on. OK so no human interaction, but neither any covid risk. Like it,, like it alot Reviewed on: 8th April 2021

A computer algorithm that works.

On-line help programmes rarely work well. Cora provided quick, efficient help and I was able to update our home address with minimal fuss, even though the new address was on their current database. Reviewed on: 8th April 2021

Easy solutions

I was able to ask a question through a choice of options and it was answered satisfactorily. Reviewed on: 8th April 2021

Easy

Cora identified my issue quickly and resolved it. Reviewed on: 8th April 2021

Amazing and fast reply

The respondentów to my query was very quick and helpful. No time waiting .Thank you Reviewed on: 8th April 2021

Always awake

Worrying problem at 6am. Cora helped me sort it out Reviewed on: 8th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Brilliant system.

Simple and friendly

nat west is the best x

Superb navigation system

Just the facts

A computer algorithm that works.

Easy solutions

Easy

Amazing and fast reply

Always awake

Review NatWest Group - Cora: Digital Assistant now

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