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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Reactivating my Isa

5
Reactivating my ISA account was very easy and straight forward to do thanks for helping with the online support. Reviewed on: 7th April 2021

suits you Cora, suits you

5
Suits me too Cora you little minx you ;) x Reviewed on: 7th April 2021

Customer query

5
Polite, immediate and helpful response Reviewed on: 7th April 2021

Change of address

5
Changing my address is so easy ad straight forward. Really impressed. Reviewed on: 7th April 2021

Really easy

5
Very easy and efficient service. Reviewed on: 7th April 2021

Cora was very clear on her instutionsit was very fast and

5
It was very fast and very easy to do Reviewed on: 7th April 2021

Speed of action

5
The speed with which I was provided with the necessary information enable me to inform your fraud Dept in a timely manner Reviewed on: 7th April 2021

Quick and easy to use

5
Very easy to use and quick no waiting in queue Reviewed on: 7th April 2021

Speedyv service

5
No waiting in queues to speak to someone. No call waiting. Instant delivery. Thank you. Xxx Reviewed on: 7th April 2021

Quick and easy Service

5
Excellent online service, address changed in just a couple of clicks. Reviewed on: 7th April 2021

Review NatWest Group - Cora: Digital assistant now

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