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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

Speedyv service

5
No waiting in queues to speak to someone. No call waiting. Instant delivery. Thank you. Xxx Reviewed on: 7th April 2021

Quick and easy Service

5
Excellent online service, address changed in just a couple of clicks. Reviewed on: 7th April 2021

Easy to use

5
All questions answered and task completed efficiently Reviewed on: 7th April 2021

Assistance

5
Prompt, helpful response. Answered all my queries Reviewed on: 7th April 2021

Help from Cora

4
Cora was fast and efficient. Also asked if there was anything further they could help with. Very good. Reviewed on: 7th April 2021

Very good

5
Understanding and quick and easy Reviewed on: 7th April 2021

Easy

5
It's so easy to use and hassle free Reviewed on: 7th April 2021

Easy Cora

5
Not difficult to use, easy to follow and easy to reply to. and easily solved my question. Reviewed on: 7th April 2021

very poor information provided

1
very very poor. you have to repeat questions over and over, and when you want to find anything out it just tells you to call a call centre on 0345...... very very poor Reviewed on: 7th April 2021

Enquiry response

5
The response was immediate and the problem was solved in minutes Reviewed on: 7th April 2021

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