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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

Instant responds, focussed responses, clear instructions on what to do, how to do it.

5
looked for advice on cancelling ewcurretn payments made on credit card and got the info I needed in less than 2 minutes - excellent service! Reviewed on: 7th April 2021
elspeth turner 's avatar
elspeth turner

Customer Service Quality

5
Instant positive response to enquiry Reviewed on: 7th April 2021
Jonathan Smith's avatar
Jonathan Smith

Reactivating my Isa

5
Reactivating my ISA account was very easy and straight forward to do thanks for helping with the online support. Reviewed on: 7th April 2021
Percy Salt's avatar
Percy Salt

suits you Cora, suits you

5
Suits me too Cora you little minx you ;) x Reviewed on: 7th April 2021
Adrian's avatar
Adrian

Customer query

5
Polite, immediate and helpful response Reviewed on: 7th April 2021
Ernest McCarthy's avatar
Ernest McCarthy

Change of address

5
Changing my address is so easy ad straight forward. Really impressed. Reviewed on: 7th April 2021
HLatter's avatar
HLatter

Really easy

5
Very easy and efficient service. Reviewed on: 7th April 2021
Emma Bonagura's avatar
Emma Bonagura

Cora was very clear on her instutionsit was very fast and

5
It was very fast and very easy to do Reviewed on: 7th April 2021
Rosemary 's avatar
Rosemary

Speed of action

5
The speed with which I was provided with the necessary information enable me to inform your fraud Dept in a timely manner Reviewed on: 7th April 2021
Richard Robinson's avatar
Richard Robinson

Quick and easy to use

5
Very easy to use and quick no waiting in queue Reviewed on: 7th April 2021
rab.1954@sky.com's avatar
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