Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Excellent service

5
The service had always been excellent, swift and professional Reviewed on: 5th April 2021
June Simpson's avatar
June Simpson

Never used the app before but seems fairly straight forward

4
Cora responded very quickly and was helpful to my needs at the time Reviewed on: 5th April 2021
Christopher coote 's avatar
Christopher coote

Accurate, specific, one step ahead.

5
I asked Cora what or how to send a cheque for paying in. She asked a series of specific questions and I pointed to the correct one. She answered it perfectly. She has improved so much over the years that I now feel confident about asking her questions. Thank you Cora. Reviewed on: 5th April 2021
Tejpal's avatar
Tejpal

Pending payment

5
Informed well, answered my question Reviewed on: 5th April 2021
Norma's avatar
Norma

One word FANTASTIC

5
I have been a customer for as long as can remember and have always been delighted with the service. Reviewed on: 5th April 2021
peter.chinnock's avatar
peter.chinnock

FAST AND EASY ACTION

5
VERY EASY TO UNDERSTAND CLEAR INSTRUCTIONS AND VERY QUICK TO ACTION Reviewed on: 5th April 2021
CAROLINE SADLER's avatar
CAROLINE SADLER

Confusing

5
I signed up for you scheme but my card became blocked and now I need it up blocked so I can continue Reviewed on: 5th April 2021
Jemma Holloway's avatar
Jemma Holloway

Excellent

5
Only took few minutes and everything was sorted Reviewed on: 5th April 2021
Paul's avatar
Paul

Lost my card cancelled immediately

5
Very fast efficient service put my mind at rest straight away excellent thank you so much Reviewed on: 5th April 2021
Patrick J Williams 's avatar
Patrick J Williams

Too many Questions just to reactivate ISA Account

3
Long winding process. It seems to be long drawn out unnecessarily Reviewed on: 5th April 2021
Dapo's avatar
Dapo

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill