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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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NatWest Group - Cora Digital Assistant reviews (6059)

Brilliant service

Brilliant, fast service, always helpful Reviewed on: 5th April 2021

Forgot pin

Was very quick and helpful and dealt with ease Reviewed on: 5th April 2021

Excellent, efficient automated service, well done.

One of the best automated services I’ve used in a very long time. Quickly and efficiently identifies what your query is from your message and responds with the answer you are looking for. Well done, it’s excellent. Reviewed on: 5th April 2021

cora nat west autmated online admin

if there is something that doesn't fit the standard templates, there is still no easily coprehendible to be satisfied. online syntax is awkward Reviewed on: 5th April 2021

Feedback on Cora

Straightforward and not complicated. Good for dealing with the simple banking questions. Reviewed on: 5th April 2021

Efficient service

Great use of technology to complete a simple task. Reviewed on: 5th April 2021

Excellent service

The service had always been excellent, swift and professional Reviewed on: 5th April 2021

Never used the app before but seems fairly straight forward

Cora responded very quickly and was helpful to my needs at the time Reviewed on: 5th April 2021

Accurate, specific, one step ahead.

I asked Cora what or how to send a cheque for paying in. She asked a series of specific questions and I pointed to the correct one. She answered it perfectly. She has improved so much over the years that I now feel confident about asking her questions. Thank you Cora. Reviewed on: 5th April 2021

Pending payment

Informed well, answered my question Reviewed on: 5th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Brilliant service

Forgot pin

Excellent, efficient automated service, well done.

cora nat west autmated online admin

Feedback on Cora

Efficient service

Excellent service

Never used the app before but seems fairly straight forward

Accurate, specific, one step ahead.

Pending payment

Review NatWest Group - Cora: Digital Assistant now

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