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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

Brilliant customer service!

5
Cora is great Reviewed on: 5th April 2021

Very good

5
I am a disabled pensioner and find things a little confusing but it went very well thank you Reviewed on: 5th April 2021

Excellent Service

5
Cora explained to me exactly what I had to do . Reviewed on: 5th April 2021

Loan issue

5
Managed to get the phone number for laon company Reviewed on: 5th April 2021

Quick answers

5
Couldn’t pay online a quick txt and it was sorted Reviewed on: 5th April 2021

Quite responsive

5
Is this better than just a standard form? I'm not sure. Amex was easier because it wasn't trying to fake an interaction with a computer. I just re-entered my actual address and changed it. Reviewed on: 5th April 2021

Mr Larkin

5
I am so pleased with Nat West CORA she answered my questions so well and in a way i understood which helped me so much Reviewed on: 5th April 2021

Great

5
Very easy and quick. Actually did what I wanted it to do Reviewed on: 5th April 2021

Highly

5
Great support quickly sorted my problem Reviewed on: 5th April 2021

Easy and quick to use

5
I wished to close our business bank account as we have ceased to trade. Cora made the process very easy and straightforward. Reviewed on: 5th April 2021

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