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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Natwest group Cara

Was very easy to navigate and use Reviewed on: 6th April 2021

I don't want to use cora

I don't want to use cora, I want to check my bank account, Reviewed on: 6th April 2021

Excellent customer service

My query was resolved instantly and fast response Reviewed on: 6th April 2021

Very helpful

She was very patient and helpful with the information and helped me with important information that I needed to change. Reviewed on: 6th April 2021

Excellent experience so simple and quick

Easy to understand, simple yes or no answers Reviewed on: 6th April 2021

Good service

good service I have have received from Natwest during my last nearly 22 years Reviewed on: 5th April 2021

Spot on in every way

Used the message service to report a lost card, I didn’t realise I would connect to a computer (as I can’t stand digital assistance) however I was pleasantly surprised and got sorted out in a few messages. Great experience and very happy. Reviewed on: 5th April 2021

Feedback

Was very helpful. I got the answers for the questions i needed straight away and with a good detail. Reviewed on: 5th April 2021

Needed to reactivate my isa

Very quick, simple and easy to do this process. Very helpful and quick perfect for what I wanted to do thank u so much Reviewed on: 5th April 2021

Easy & intuitive

I found Cora to be a simple system that answered my query quickly and effectively Reviewed on: 5th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Natwest group Cara

I don't want to use cora

Excellent customer service

Very helpful

Excellent experience so simple and quick

Good service

Spot on in every way

Feedback

Needed to reactivate my isa

Easy & intuitive

Review NatWest Group - Cora: Digital Assistant now

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