NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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NatWest Group - Cora Digital Assistant reviews (6059)

Help logged into the App

Help received immediately Easy to use chat service Reviewed on: 6th April 2021

Always fast and reliable

Always fast and reliable information given and very quick to connect to an agent if further assistance is needed. Reviewed on: 6th April 2021

Cora

understands the questions and gives clear instructions on the correct subject Reviewed on: 6th April 2021

Helpful

helpful and avoids waiting for telephone calls to be answered Reviewed on: 6th April 2021

a quick reliable service

my question was answered promptly making me feel reassured. This less complicated queries this service is far better than phone or email. Thank you Reviewed on: 6th April 2021