NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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NatWest Group - Cora Digital Assistant reviews (6059)

Absolutely fantastic!

Such a safe, easy and quick experience. Thank you. Reviewed on: 3rd April 2021

Advice on pending transactions

Excellent advice and freedom to return if not sorted by retailers Reviewed on: 3rd April 2021

Quality Service

Very helpful & quick with replies Someone who puts you at ease just by the replies Reviewed on: 3rd April 2021

Simple and ease of use

Very quick to answer your queries and follow up with relevant answers. Reviewed on: 3rd April 2021

Super simple and quick

Probably the most simple banking experience I have ever had. Top marks all round Reviewed on: 3rd April 2021

Fast response and clear instructions

It’s very frustrating not being able to phone for assistance anymore but the website assistance was very helpful and didn’t waste time. Reviewed on: 3rd April 2021