Write a review

Go to business site

NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6059)

Easy to use, clear response

Quick and easy, issue resolved immediately using Cora Reviewed on: 2nd April 2021

Speedy process

Cora made changing my address very simple and quick, there was no queue or time spent on hold. Reviewed on: 2nd April 2021

Excellent

Very precise and quick response. Answered my query to me entire satisfaction. Reviewed on: 2nd April 2021

Cora

This innovation is really good and very easy to use. Would really recommend Reviewed on: 2nd April 2021

Great!

Accessible, friendly, and easy to use. Cora provides an interactive experience that helps to the get tasks done. Reviewed on: 2nd April 2021

Quick and easy

Found instructions easy to follow. Reviewed on: 2nd April 2021

great service

profesional and precious ****** Reviewed on: 2nd April 2021

Asked about NWB credit cards and one second later came the response

Very quick and efficient . I have no more words to say as the whole interaction was about 15 second nds Reviewed on: 2nd April 2021

a great assistant who guides your banking smoothly

we have never been the best at fixing our problems at the bank, a lack of social skills truly was a hindrance, plus we were never sure if what we were doing was a good idea, however cora has been an amazing help by guiding us through the process and not having to use social skills really helped out 10/10 Reviewed on: 2nd April 2021

Outstanding NatWest service

Helpful, clear, concise with my best interests taken into account. Reviewed on: 2nd April 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Easy to use, clear response

Speedy process

Excellent

Cora

Great!

Quick and easy

great service

Asked about NWB credit cards and one second later came the response

a great assistant who guides your banking smoothly

Outstanding NatWest service

Review NatWest Group - Cora: Digital Assistant now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024